Privacy Policy

We're committed to protecting your privacy. Learn how we collect, use, and safeguard your information.

Last updated: August 24, 2025

1. Introduction

Mémotique ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our French language learning mobile application ("App").

By using the App, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Email address (when creating an account)
  • Username or display name
  • Profile information and preferences
  • Communication preferences

2.2 Usage Information

We automatically collect certain information about your use of the App, including:

  • Learning progress and performance data
  • Vocabulary words you study and save
  • Quiz results and scores
  • Time spent on different features
  • App usage patterns and preferences

2.3 Device Information

We may collect information about your device, including:

  • Device type and operating system
  • App version and crash reports
  • IP address and general location
  • Device identifiers

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the App's functionality
  • Personalize your learning experience
  • Track your progress and learning goals
  • Improve our services and develop new features
  • Communicate with you about updates and features
  • Ensure the security and integrity of the App
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating the App
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Aggregated Data: We may share anonymized, aggregated data for research and improvement purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Data Retention

We retain your personal information for as long as necessary to provide the App's services and fulfill the purposes outlined in this Privacy Policy.

If you delete your account, we will delete or anonymize your personal information, except where retention is necessary for legal compliance or legitimate business purposes.

Learning progress data may be retained in anonymized form to improve our services.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain communications and data collection

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

By using the App, you consent to the transfer of your information to countries outside your residence.

10. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App or through other reasonable means.

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: baophu1510@gmail.com

Address: Conestoga Venture Lab, Kitchener, ON, Canada

We will respond to your inquiry as soon as reasonably possible.

Thank you for trusting Mémotique with your privacy. We are committed to protecting your information and providing a secure learning environment.